campaign

Join us virtually for a day of dev and community sessions at GristCon on September 18th!

Register now

NPS Template

NPS Template

Open Full Template

About the NPS template

Monitor customer satisfaction by analyzing net promoter score (NPS) results over time using dynamic and vibrant charts. Consolidate all responses in a single location and identify promoters and detractors. Quickly identify product issues. Customize the template to match your survey requirements by referring to our Modifying Grist Templates webinar Connect your survey to Grist using any supported integration service or our API.

  • Charts summarize the data visually.
  • Explore responses with quick filter buttons.

Keep your finger on the pulse of your customers’ satisfaction. Analyze and drill into your NPS survey responses.

How to use this free NPS template

There are two key pages with layouts that help you analyze your data, and an all-important form to help you get the data in the first place.

Dashboard

Use this dashboard to visualize your customers’ overall satisfaction with your service or product.

Responses by month

Drill into monthly responses to see how opinions and customer sentiment changed over time.

Form

Collect responses by publishing a form view. Share the link as desired. Responses submitted via the form will automatically populate your data table.

Related Templates

All spreadsheet templates

Survey Results Template

Summarize user feedback in pivot tables and colorful charts.

View Template

Expense Tracker Template

Streamline expenses management by allowing employees to edit their own expenses, while protecting sensitive data.

View Template

Digital Sales CRM

Track sales of digital products (courses, e-books, etc.) and generate revenue summaries by product or customer.

View Template

Influencer Spreadsheet Template

Streamline influencer outreach with a CRM-style template that tracks contacts, interactions, and results.

View Template

Internal Linking Template for SEO

Boost your SEO performance by managing and auditing internal links.

View Template

Lightweight CRM

Manage customer info and interactions in a user-friendly, spreadsheet-style CRM template.

View Template